1. What information is contained in these Terms of Use?

In these Terms of Use, the user of the Aksell Química website will find information about: how it works and the rules applicable to it; the related legal framework; the user’s responsibilities when using the website; contact information in case of any questions; the court responsible for any complaints if any of the terms of this Terms of Use have been violated.

In addition, in the Privacy Policy, the user of the website will find information about: whether or not the personal data registered is processed automatically, and its purpose; the personal data of users required to request information; how they are collected; whether data is shared with third parties; and what security measures are implemented to protect the data.

2. Acceptance of the Terms of Use and Privacy Policy

By using the website, the user confirms that he/she has read and understood the Terms and Policies applicable to Aksell Química and agrees to be bound by them.

3. Definitions

For a better understanding of this document, in these Terms of Use and Privacy Policy, the following are considered:

• Processing agents: the controller and the operator;
  Public agent: Any person who exercises, even temporarily or without remuneration, by election, appointment, designation, hiring or any other form of investiture or bond, mandate, position, employment or function in the bodies and entities of the Public Administration, whether direct or indirect;
• State agents: includes bodies and entities of the Public Administration in addition to its public agents;
• National authority: public administration body responsible for overseeing, implementing and monitoring compliance with this Law throughout the national territory;
• Malicious codes: any computer program, or part of a program, created with the intention of causing damage, obtaining unauthorized information or interrupting the operation of computer systems and/or networks;
• Controller: natural or legal person, under public or private law, responsible for decisions regarding the processing of personal data;
• Personal data: information related to an identified or identifiable natural person;
• Data Protection Officer: person appointed by the controller and operator to act as a communication channel between the controller, data subjects and the National Data Protection Authority (ANPD);
  Internet: the system consisting of a set of logical protocols, structured on a global scale for public and unrestricted use, with the purpose of enabling data communication between terminals through different networks;
• Websites and applications: websites and applications through which the user accesses the services and content made available;
• Third party: Person or entity that does not directly participate in a contract, legal act or business, or that, in addition to the parties involved, may have an interest in a legal proceeding;
• Data subject: natural person to whom the personal data that are subject to processing refer;
• Processing: any operation performed with personal data, such as those related to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction;
• Users (or “User”, when considered individually): all natural persons who use the service (cite the service);
• Shared use of data: communication, dissemination, international transfer, interconnection of personal data or shared processing of personal databases by public bodies and entities in compliance with their legal powers, or between these and private entities, reciprocally, with specific authorization, for one or more types of processing permitted by these public entities, or between private entities;
• Breach of personal data: is a security breach that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data transmitted, stored or subject to any other type of processing.

4. What are the laws and regulations applicable to this service?

Law No. 12,965, of April 23, 2014 Internet Civil Rights Framework – Establishes principles, guarantees, rights and duties for the use of the Internet in Brazil.

Law No. 12,527 of November 18, 2011 Access to Information Law – Regulates access to information provided for in the Federal Constitution.

Law No. 13,460 of June 26, 2017 Provides for the participation, protection and defense of the rights of users of public services of the public administration.

Law No. 13,709 of August 14, 2018 Provides for the protection of personal data.

Decree No. 10,046 of October 9, 2019 Provides for governance in data sharing within the scope of the federal public administration and establishes the Citizen Base Registry and the Central Committee of

and Data Governance.

5. What are the rights of the service user?

The website user has the following rights, granted by the Personal Data Protection Law:

Right of confirmation and access (Art. 18, I and II): this is the user’s right to obtain confirmation from the service as to whether or not personal data concerning him/her are being processed and, if this is the case, the right to access his/her personal data.

Right of rectification (Art. 18, III): this is the right to request the correction of incomplete, inaccurate or outdated data.

Right to limit data processing (Art. 18, IV): this is the user’s right to limit the processing of his/her personal data, and may request the deletion of unnecessary, excessive data or data processed in non-compliance with the provisions of the General Data Protection Law.

Right to object (Art. 18, § 2): this is the user’s right to, at any time, object to the processing of data for reasons related to their particular situation, based on one of the hypotheses of waiver of consent or in case of non-compliance with the provisions of the General Data Protection Law.

Right to data portability (Art. 18, V): this is the user’s right to transfer data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets.

Right not to be subject to automated decisions (Art. 20, LGPD): the data subject has the right to request the review of decisions taken solely based on automated processing of personal data that affect their interests, including decisions intended to define their personal, professional, consumer and credit profile or aspects of their personality.

Right to access information (Law 12,527 – Access to Information Law): It is the duty of the State to guarantee the right to access information, which will be made available through objective and agile procedures, in a transparent, clear and easy-to-understand manner.

Right to respect for privacy (Federal Constitution, Art. 5, X) – Personal information must be processed in a transparent manner and with respect for the privacy, private life, honor and image of individuals, as well as individual freedoms and guarantees.

6. What are the obligations of users who use the website?

The user is responsible for the accuracy and veracity of the information provided and acknowledges that inconsistency thereof may result in the impossibility of using the Aksell Química website.

When using the website, in order to safeguard and protect the rights of third parties, the user undertakes to provide only his/her personal data, and not that of third parties, and to keep such data permanently updated.

The website user is responsible for updating his/her personal information and for the consequences of omissions or errors in the personal information registered.

The User is responsible for the repair of any and all damages, direct or indirect (including those resulting from the violation of any rights of other users, third parties, including intellectual property rights, confidentiality and personality rights), that are caused to the Public Administration, to any other User, or even to any third party, including due to non-compliance with the provisions of these Terms of Use and Privacy Policy or any act performed from his/her access to the Internet and the Aksell Química website cannot be held responsible for the following facts:

• Equipment infected or invaded by attackers;
• Equipment damaged at the time of processing requests;
• Computer protection;
• Protection of information based on users’ computers;
• Abusive use of users’ computers;
• Clandestine monitoring of users’ computers;
• Vulnerabilities or instabilities existing in users’ systems;
• Insecure perimeter.

Under no circumstances shall Aksell Química be held liable for the installation on the User’s or third-party equipment of malicious codes (viruses, Trojans, malware, worms, bots, backdoors, spyware, rootkits, or any other codes that may be created) as a result of the User’s Internet browsing.

7. What are Aksell Química’s responsibilities with regard to my data?

Aksell Química undertakes to comply with all laws inherent to the correct use of the User’s personal data in order to preserve the privacy of the data used in the service, as well as to guarantee all legal rights and guarantees of the data subjects.

It also undertakes to promote, regardless of requirements, the disclosure in an easily accessible location, within the scope of its powers, of information of collective or general interest produced or held by it, as well as to implement security controls to protect the personal data of the subjects.

The data obtained and collected will be stored for the duration of Aksell’s existence.

Chemistry. This storage period may be reviewed in line with any new legal provision regarding the retention period.

The holder may request information about his/her personal data at any time.

8. Can these Terms of Use be changed?

This version of this Privacy Policy was last updated on: 07/30/2021.

The Legal Department of Aksell Química reserves the right to modify this document at any time, especially to adapt it to the evolution of the service, whether by making new features available or by deleting or modifying existing ones.

Any change and/or update to these Terms of Use and Privacy Policy will come into effect from the date of its publication on the service website and must be fully observed by Users.

9. Who can contact the service user to ask questions?

The channel for dealing with user data, whether for deletion, modification, or any questions about these Terms of Use and Privacy Policy, is the Marketing Manager at Aksell Química, via email aksell@aksell.com.br, made available so that holders of personal data can make the requests provided for in art. 18 of the LGPD and to clarify any questions about this service.

10. What is the applicable jurisdiction for these services?

This Agreement will be governed by Brazilian law. Any complaint or controversy based on this Agreement will be settled exclusively by the district of Indaiatuba/SP. Without prejudice to any other administrative or judicial appeal, all data holders have the right to file a complaint with the National Data Protection Authority. Privacy Policy

The website undertakes to comply with the rules set forth in the General Data Protection Law (LGPD), and respect the principles set forth in Article 6:

I – purpose: processing for legitimate, specific, explicit purposes informed to the data subject, without the possibility of subsequent processing in a manner incompatible with these purposes;
II – adequacy: compatibility of the processing with the purposes informed to the data subject, in accordance with the context of the processing;
III – necessity: limitation of the processing to the minimum necessary to achieve its purposes, covering pertinent, proportional and non-excessive data in relation to the purposes of the data processing;
IV – free access: guarantee to data subjects of easy and free consultation on the form and duration of the processing, as well as on the completeness of their personal data;
V – data quality: guarantee to data subjects of accuracy, clarity, relevance and updating of the data, in accordance with the need and for fulfilling the purpose of its processing;
VI – transparency: guarantee to data subjects of clear, precise and easily accessible information about the processing and the respective processing agents, observing commercial and industrial secrets;
VII – security: use of technical and administrative measures capable of protecting personal data from unauthorized access and accidental or unlawful destruction, loss, alteration, communication or dissemination;
VIII – prevention: adoption of measures to prevent the occurrence of damages due to the processing of personal data;
IX – non-discrimination: impossibility of processing for unlawful or abusive discriminatory purposes;
X – accountability and reporting: demonstration, by the agent, of the adoption of effective measures capable of proving compliance with and compliance with the rules for the protection of personal data and, including, the effectiveness of these measures.

This Privacy Policy may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.

11. Who is responsible for the decisions regarding the processing of personal data carried out at Aksell Química?

The General Data Protection Law defines the controller in its article 5:

Art. 5, VI – controller: a natural or legal person, under public or private law, who is responsible for the decisions regarding the processing of personal data;

Since this is a chemical products company, the data of a natural or legal person will be stored only in the website database.

12. Who performs the data processing at Aksell Química?

The General Data Protection Law defines the operator in its article 5:

Art. 5, VI – VII – operator: a natural or legal person, under public or private law, who performs the processing of personal data on behalf of the controller;

In this case, Aksell Química is the one who performs the processing operation, since it is the one who collects and stores the data.

13. Who is responsible for acting as a communication channel between the Operator and the data subjects?

In compliance with the General Law on the Protection of Personal Data (Law 1

3.709/2019), the Marketing area of ​​Aksell Química was appointed to play the role of person in charge and act as a communication channel between Aksell Química (Operator). The person in charge can be contacted by email at aksell@aksell.com.br.

14. What personal data is processed by the service?

The use by the user of certain features of the service will depend on the processing of the following personal data:
Name, email, company and telephone number.

15. For what purposes do we use your personal data?

Personal data is collected for the exclusive purpose of preparing a commercial proposal for the provision of the service or marketing of the product.

16. How is personal data processed?

The processing operations necessary for the provision of the service are listed in the table below.

Name:
Company:
Email:
Telephone:

Collected and transmitted via the Internet when accessing the service.

Browsing data on the website: https://aksell.com.br obtained through cookies.

Obtained while browsing the website.

17. Are personal data used in the service shared?

The data are not shared and are stored in the database of the website www.aksell.com.br.

18. Security in the processing of the user’s personal data

Aksell Química undertakes to apply technical and institutional measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data.

To guarantee security, solutions will be adopted that take into account: appropriate techniques; application costs; the nature, scope, context and purposes of the processing; and the risks to the user’s rights and freedoms.

Aksell Química undertakes to notify the user within an appropriate timeframe if any type of breach of the security of their personal data occurs that may pose a high risk to their personal rights and freedoms.

The website undertakes to treat the user’s personal data confidentially, within the legal limits, and to inform the owner of the personal data if suspicious access is identified.

If the user identifies any security flaw or vulnerability in the system, it is possible to report it to the Data Controller.

19. Does the Service use COOKIES? What are they for?

Cookies are small text files sent by the website to the user’s computer and which store information related to the website’s navigation.

Through cookies, small amounts of information are stored by the user’s browser so that our server can read them later. For example, data about the device used by the user, as well as their location and time of access to the website, may be stored.

It is important to note that not all cookies contain the user’s personal data, since certain types of cookies may only be used for the service to function correctly.

The information eventually stored in cookies may also be considered personal data and all the rules set forth in this Privacy Policy also apply to them.

We use cookies to understand how you use the Service and, therefore, offer you a better experience and other services related to searches performed on the website.

The user may object to the registration of cookies by the website, simply by deactivating this option in their own browser or device.

However, deactivating cookies may affect the availability of some tools and features of the website, compromising its correct and expected operation.

Another possible consequence is the removal of user preferences that may have been saved, impairing their experience when using the service.

20. Subsequent processing for other purposes

Information about devices such as hardware model, type of operating system, browser used for access, location, among others, may be used to continuously improve services and enhance the user experience within the scope of the Service.

If the User chooses to delete their personal data, they simply need to request this by sending an email to aksell@aksell.com.br, as provided in this policy.